We had long seen a problem in heat loss in our lounge through our open fireplace. Seeing the Chimella at the Ideal Home Christmas show seemed to offer the solution and that is certainly what it has proved to be as we can really notice the difference when it is in place. There have been no problems with the fit and it is easy to remove and store away when the fire is in use.
We have had a problem with our fitment but an email, which brought a very prompt response, and a phone call later and the problem was solved so excellent service as well. Highly recommended!
Many thanks for all your help!
