Very effective product.
For many years we have experienced a chilling draught down our living room chimney, when not using it as an open fireplace. I had previously considered balloons and woollen plugs, but nothing looked as if it would be easily removable in winter, between fires. I finally came across Chimella after searching online, and was impressed by the obvious care that had gone into the design. I was also very impressed with the professional website, the videos and the glowing reviews.
I ordered a standard size, which was speedily delivered. The packaging and instructions were first class. After a few tries and careful reading of the instructions, I was able to install it and we noticed the improvement in draught exclusion straight away. When we needed a fire, it was very easy to remove the Chimella and dispose of the soot that it had caught.
When a problem occurred (caused by my forgetting to re-read the instructions some time after installation) and I contacted the company, Simon Facetimed me very quickly and sorted everything out extremely efficiently. I would not hesitate to recommend Chimella for the quality of its product and service. It’s worth every penny for the comfort it brings, let alone the savings it must make on the heating bills.
