Such a great experience

I can not recommend this product and this company enough. After an awful year and spending much more time in doors I really started to noticed the cold drafts in our house and realised they were coming from the chimney.
After a google search I came across the amazing chimella. Unsure of my chimney sizing I sent a quick email to chimella and within 5 minutes I got a call back and asked if I wanted to FaceTime so that Si could have a look at the fireplace. Unbelievable service and gave me total confidence so after ordering 3 large chimella I was even more surprised that they turned up the very next day.
Well…service aside what an amazing product. The quality is unreal and the packaging is top quality. I think the old saying of ‘you get what you pay for’ is certainly true here. As instructed by Si I watched the videos first (which I highly recommend) but the difference once fitted was like night and day. Honestly I kid you not I turned off my heating as the house was getting too hot!
It has been a totally refreshing experience dealing with chimella and I am glad to say I that I have eventually found something that actually does what it says on the box.
Wish you all the best in the future with your great product.

Malan Chapman, Tamworth

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