We have an old range fire in our property. When we have high winds it howls down the chimney and also sucks out a lot of the heat. We tried several ways to block this but it was either unsuccessful or inconvenient when we needed the fire. Seeing the Chimella at a show we thought we would give it a go. Excellent… it ticked all the boxes. After having it for a few years we had a bit of a problem when I accidental broke the handle. This is when you find the good from the bad companies. Simon excelled in customer service, even responding at the immediately and at the weekend. Great product and probably the best customer service I have had.
Steve
P.S.My wife used to be on the judging panel for a prestigious customer award scheme, so to impress her you have to be doing something good. Well done keep it up.
