£1,939.99
134 ReviewsFor the trade we sell a convenient pack of 12 Standard as a minimum order up to 25 boxes. These packs will sit neatly together in a van or shop for easy distribution and installs.
Use your individual Trade Discount Code at payment to receive your trade discount.
For larger orders contact our contracts team.
Here at CHIMELLA we are so confident that you will love of our fantastic product that we offer our Gold Stamp Service of a 14 day money back guarantee to all of our customers.
If you find that your CHIMELLA does not meet your expectations we offer a full refund to you if the product is returned to us within 14 days from the date of purchase and in an good resaleable condition.
If you find that you have bought the wrong size CHIMELLA for your chimney do not worry as we are here to help. All you need to do is let us know what size you need, return your CHIMELLA to us and we will send you out the correct size after taking payment for the difference. Easy.
We pride ourselves on our high levels of customer service and feel that when you are buying the best you deserve the best so your whole experience of buying from CHIMELLA should be as good as our product – smooth, efficient and pleasurable!
Hi Simon,
Thanks so much for your call just now! I want to leave a review as I am totally blown away by your customer service.
“I was having a little trouble fitting my Chimella into my chimney. It just wouldn’t seem to hold, despite doing what I thought the directions said to do. I wrote to the company via the website, and not a few minutes later, Simon the owner himself called me! He walked me through what I was doing wrong, and the Chimella fit perfectly in place afterall. Amazing service for a fantastic product. Thanks Simon!”
When it’s as cold as it is currently, you can almost feel the centrally-heated hot air being sucked up chimneys!
We have an extra-large Chimella which I was deploying only managing to break the handle! Aside from its brilliant products, the great thing about Chimella is that it is run by real people like Simon. Having spoken to him, within 48 hours we had a replacement handle. Now that’s is FIVE STAR service.
Every chimneyed house in the land should have a Chimella!
Many thanks
Simon
I cant tell you how delighted I have been with the help, service and product I have received from your company.
When I first contacted Chimella and was told you did not make the chimney umbrellas the size I needed for my very large inglenook fireplace I was so disappointed, but then you called me saying you were doing your best to sort out the problem. From there on in there was no problem, you quickly came up with a solution and sourced and sorted a bespoke chimney register plate to fit my fireplace perfectly and together with the Chimella it is a huge success.
Thank you so much for all your help and for providing such an efficient, professional and friendly service.
A very happy customer
