£1,599.99
134 ReviewsFor the trade we sell a convenient pack of 12 Standard as a minimum order up to 25 boxes. These packs will sit neatly together in a van or shop for easy distribution.
Use your individual Trade Discount Code at payment to receive your trade discount.
For larger orders contact our contracts team.
Here at CHIMELLA we are so confident that you will love of our fantastic product that we offer our Gold Stamp Service of a 14 day money back guarantee to all of our customers.
If you find that your CHIMELLA does not meet your expectations we offer a full refund to you if the product is returned to us within 14 days from the date of purchase and in an good resaleable condition.
If you find that you have bought the wrong size CHIMELLA for your chimney do not worry as we are here to help. All you need to do is let us know what size you need, return your CHIMELLA to us and we will send you out the correct size after taking payment for the difference. Easy.
We pride ourselves on our high levels of customer service and feel that when you are buying the best you deserve the best so your whole experience of buying from CHIMELLA should be as good as our product – smooth, efficient and pleasurable!
We have had 3 chimellas in our chimneys for over 8 years now and they have been outright the best products we have ever bought.
Just for context our house is 1865 and is a typical leaky victorian house. The chimeras have all but cut out all the draughts and we have seen a huge drop in our bills from what all our friends are paying.
I rang Chimella with regards to an issue with one that my son removed from the fire and Si came back immediately and arranged a video call to explain the fix and how it had been caused(operator error…oops!)
This product is amazing and the customer service is outstanding . it is so refreshing to feel good about dealing with an issue rather than hours of frustration with call centres and Ai.
No brainer 5 star plus plus plus.
all the best Catherine
Happy to review CHIMELLA
I don’t often write reviews but on this occasion I wanted potential customers to know of the outstanding after-sales help that Simon (the owner) has recently given me.
It must be about seven years since I purchased my chimney umbrella from CHIMELLA and it has been the most successful way of blocking the chimney to stop draughts in our living room. Two houses later and hundreds of opening and closing the umbrella it still feels as good as the day I bought it .
Then, the other evening, I managed to open the umbrella and for some reason the handle snapped off and, although this didn’t stop me from still using the umbrella I thought it was worth an email to Simon late one evening to explain what I had done and to my surprise (and this was about 10pm) he replied within about 15mins asking me to send some photos of the section that was broken. He diagnosed what was needed within the hour . The next morning he phoned me and said he would send me the new part FREE OF CHARGE . I received the part within 2 days and fitted it within seconds.
This is truly a quality product with such exceptional after sales service and I know it will continue to last for years to come ???
