£1,939.99
134 ReviewsFor the trade we sell a convenient pack of 12 Standard as a minimum order up to 25 boxes. These packs will sit neatly together in a van or shop for easy distribution and installs.
Use your individual Trade Discount Code at payment to receive your trade discount.
For larger orders contact our contracts team.
Here at CHIMELLA we are so confident that you will love of our fantastic product that we offer our Gold Stamp Service of a 14 day money back guarantee to all of our customers.
If you find that your CHIMELLA does not meet your expectations we offer a full refund to you if the product is returned to us within 14 days from the date of purchase and in an good resaleable condition.
If you find that you have bought the wrong size CHIMELLA for your chimney do not worry as we are here to help. All you need to do is let us know what size you need, return your CHIMELLA to us and we will send you out the correct size after taking payment for the difference. Easy.
We pride ourselves on our high levels of customer service and feel that when you are buying the best you deserve the best so your whole experience of buying from CHIMELLA should be as good as our product – smooth, efficient and pleasurable!
So so impressed with the customer service provided by Simon at Chimella given the fact that I was calling from Ireland. I had difficulties installing it for the first time as I was unsure how it would fit in a round flue but Simon called me not once, not twice, but three times to ensure my Chimella was working properly. I tend to panic with anything diy but he lead me step by step with a video call and guided me through the instalI. Amazing service and I totally recommend this product!!!
Angela Mangan, Galway, Ireland.
We have an old range fire in our property. When we have high winds it howls down the chimney and also sucks out a lot of the heat. We tried several ways to block this but it was either unsuccessful or inconvenient when we needed the fire. Seeing the Chimella at a show we thought we would give it a go. Excellent… it ticked all the boxes. After having it for a few years we had a bit of a problem when I accidental broke the handle. This is when you find the good from the bad companies. Simon excelled in customer service, even responding at the immediately and at the weekend. Great product and probably the best customer service I have had.
Steve
P.S.My wife used to be on the judging panel for a prestigious customer award scheme, so to impress her you have to be doing something good. Well done keep it up.
I can not recommend this product and this company enough. After an awful year and spending much more time in doors I really started to noticed the cold drafts in our house and realised they were coming from the chimney.
After a google search I came across the amazing chimella. Unsure of my chimney sizing I sent a quick email to chimella and within 5 minutes I got a call back and asked if I wanted to FaceTime so that Si could have a look at the fireplace. Unbelievable service and gave me total confidence so after ordering 3 large chimella I was even more surprised that they turned up the very next day.
Well…service aside what an amazing product. The quality is unreal and the packaging is top quality. I think the old saying of ‘you get what you pay for’ is certainly true here. As instructed by Si I watched the videos first (which I highly recommend) but the difference once fitted was like night and day. Honestly I kid you not I turned off my heating as the house was getting too hot!
It has been a totally refreshing experience dealing with chimella and I am glad to say I that I have eventually found something that actually does what it says on the box.
Wish you all the best in the future with your great product.
Malan Chapman, Tamworth
